Diagnose & troubleshoot Windows 95/98/ME/XP home & pro/ NT/ 2000/ Vista / Win 7. Resolve errors in Windows Operating System. Repair, Re-install Windows. Perform Windows upgrade from XP / Vista / Win 7. Customers system should be compatible for upgrade & customer should have upgrade CD/DVD. Remotely install/update patches & service packs. Recommend software to improve your daily productivity Customer should have the original CD's/DVD's shipped with the computer.